We’re here to support you

At Essence, our Homeowner Care team values each client. Our primary objective is to empower you with the information, tools, and resources to ensure you get the utmost pleasure and satisfaction from your new home.

For all warranty-related concerns please email us at:

and our Homeowner Care team will contact you to
outline the next steps and set up an appointment.

If this is an emergency, please email us at:

and our Homeowner Care team will contact you as soon as possible to set up an appointment.

Your peace of mind

Purchasing a home is an important and sound investment and we protect your home for years with one of Western Canada’s leading warranty administrators, National Home Warranty Group.

2

5

10

Every home from Essence is covered by a comprehensive 2-5-10 year home warranty insurance.
This coverage includes materials and labour for 12 months, 15 months for common property
(Multi-family Only), 2 years for defects in material and labour for major systems, 5 years for the building envelope, and 10 years for structural components.